Legend Auto Group, Jackson, MI Complaint

Legend Auto Group, Jackson, MI Complaint

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Dishonest business


We bought a car from this used car dealer. We asked several times what was wrong with the car we were considering, knowing all used cars need some work. We were told nothing was wrong- the dealership worked with a mechanic and all cars were checked over. We asked what the next thing would be that would need fixing. Again, nothing was wrong, as per their mechanic. We told them we were buying the car for our college student daughter, who was present at the time, so it was important to know it was safe and to know what we would need to fix. Again, no word except it was all good. We gave many opportunities for both the owner and another employee there to give us ANY information, but they stuck to saying it was all good. We bought the car. We took it to our mechanic, who reported major malfunctions on the car, $3000 worth. And we were told that the repairs wouldn't be worth doing because there was so much structural rust. The floor was even rusted out under the carpet. We called the dealership owner and told him what was in the mechanic's report. All he said was we should not have expected a new car, it was sold "as is," he was legal in selling it to us, and he would neither take the car back, nor give us any compensation. He also hung up on me. We want others to know this business owner is dishonest in his dealings, and it appears he will say, or not say, whatever it takes to sell a car, even a car with as many things wrong as this one had. We recommend you stay far, far away. We wish we had read reviews before we even visited because, unfortunately, we are not the only customers who have had such extremely negative experiences with the cars sold through this dealership. We have purchased many used cars, all from private owners, and have had much, much more honest dealings, so we know it is possible to buy a used car and know what you're getting, but not from the man who runs this business. (The rating system with emojis seems not to be working at this time, but needless to say we rank this business as low as possible.)


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